Olli Insurance

Window cleaning insurance

A window cleaner typically needs general liability insurance, because the work happens on ladders and poles above other people's property, where a dropped bucket or a slipped squeegee can hurt someone below or damage what's underneath. Business property and commercial auto often round out coverage for the equipment and vehicle the work depends on.

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Window cleaner on a ladder washing a second-story window

What insurance does a window cleaner need?

There's no one-size answer. The right mix depends on how you work, who you work for, and what your contracts ask for. These are the coverages a window cleaner typically looks at first:

General liability

The core policy for window cleaning: third-party injuries from falling equipment and property damage to siding, glass, or what's below the window, with the $1,000,000 per-occurrence limit property managers typically request.

Business property

Extension poles, water-fed systems, ladders, and backpacks are what get you up to the glass, and this helps protect that equipment against theft and damage.

Commercial auto

Hauling ladders and water-fed pole systems between properties is business use of your vehicle, which personal auto policies often exclude.

Coverage always depends on your specific situation. The fastest way to see what fits is to get a quote and review your options.

What does it protect against?

The risks that matter aren't abstract. They're the everyday accidents of the work. A few scenarios that turn into real claims:

Equipment falls and hits someone below

A bucket, squeegee, or extension pole slips off a second-story ledge and strikes someone walking underneath. Falling-object injuries are a real exposure any time you work above ground level near foot traffic.

A ladder scratches the siding

Positioning an extension ladder against a house, the feet skid and gouge fresh siding, or the top rail dents a gutter on the way up. Property damage from the equipment you use to reach the glass is as common a claim as damage to the glass itself.

A pane cracks during cleaning

An older or already-stressed window cracks while you're working it with a squeegee, and the client says you broke it. Distinguishing a pre-existing flaw from damage you caused is exactly the kind of dispute a policy is meant to help you navigate.

Runoff damages what's below the window

Cleaning solution drips off a sill onto a client's patio furniture, landscaping, or a parked car below. What looks like a routine job from the ladder can leave a mess at ground level that becomes someone else's claim.

Certificates of insurance

Window cleaners get certificate requests most often from property managers and HOAs, who typically want general liability on file before a crew works building exteriors, and from commercial clients booking recurring storefront service. Some buildings also ask to be named as certificate holder. Olli's general liability policies include instant certificates, so a new property account doesn't stall on paperwork.

New to certificates? Start with our guide to the certificate of insurance: what's on one, who asks for it, and how to provide yours.

Related trades

Other trades & home services professions face many of the same risks. See how the coverage compares:

Common questions

Does window cleaning insurance cover a pane I break?

Property damage you cause, including a window that cracks while you're cleaning it, is the kind of third-party claim general liability is designed to address. Every policy has terms and exclusions, so describe your work accurately, especially if you clean older or storm-damaged glass, when you quote.

What if my equipment falls and hurts someone?

That's a classic general liability scenario: a bucket, pole, or squeegee that falls and injures a person below is a third-party injury claim, and the policy is built to help cover medical bills and legal defense up to your limits.

Do property managers require proof of insurance from window cleaners?

Often, yes. Property managers and HOAs typically want a certificate of insurance showing general liability at stated limits before a crew works a building's exterior, and some ask to be listed as certificate holder.

Do I need commercial auto for my work van?

If you drive a vehicle loaded with ladders and water-fed pole systems between jobs, that's business use, which personal auto policies often exclude. Commercial auto is built for vehicles used in business operations.

How fast can I show proof of insurance to a new property account?

Minutes, with Olli. General liability coverage includes instant certificates, so once your policy is active, download proof from your account and send it to the property manager.

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